This Privacy Policy outlines the online information collection practices of the Website lovethelifeyoulive.ca owned and operated by Heather Budd (referred to as “Service Provider,” “We,” “Our,” or “Us.” We have established this Privacy Policy to demonstrate Our strong commitment to privacy and security.
The Privacy Policy explains how We collect, process, and use Your personal information while You are using the Website and how it is utilized, whether it’s data You voluntarily provide by signing up for a free resource, subscribing to Our list or newsletter, buying a product or service, contacting Us through Our Website, or data We may collect automatically from Your activity on Our Website.
Please read this Privacy Policy carefully. By visiting and using the Website, You agree that this policy governs Your use of the Website and any privacy-related disputes. This Privacy Policy is part of and incorporated by reference into the Terms of Use for this Website. Specific terms used herein are defined in the Terms of Use. Personal data refers to any information that can be used to identify an individual, directly or indirectly.
The Service Provider may update the Privacy Policy in the future due to changes in operations, technology and new regulations and laws. Material updates will be posted on this Website with an Effective Date to reflect the changes. Your continued use of the Website after such changes constitutes Your acceptance of the Privacy Policy as modified. If You do not agree with or understand the contents of this Privacy Policy, please stop using Our Website and contact Us at info@lovethelifeyoulive.ca for clarification.
OVERVIEW
The Service Provider may process and store personal data You voluntarily provide during Your use of the Website, such as during registration or purchasing. We only contact individuals who have explicitly requested to receive communication from Us or those who have subscribed to receive Our messages or purchased one of Our products or services. This information can include Your name, email address, and credit card information. All personal data is provided to Us by You.
As You browse through the Website, We also gather and store information generated automatically. This information includes Your computer’s connection to the internet, which helps Us improve the delivery of Our web pages and monitor the traffic on the Website. To enhance Your experience, We may use a standard browser feature called a cookie and web beacons, which enable Us to track user visits to the Website, including the date and time of visits, viewed pages, time spent on the Website, websites visited before and after, IP addresses, and opened HTML-formatted email messages.
The information collected from You while using the Website is utilized in various ways, such as tailoring features to Your preferences, displaying advertisements on the Website, and offering promotions and other opportunities through email, direct mail, or other means.
Please note that any personal information voluntarily shared online, like on message boards or chat areas, can be seen and used by others, and the Service Provider cannot be held responsible for any unauthorized use by third parties.
The website features links to other websites and provides access to products or services from third-party entities whose privacy policies are not controlled by Us. When accessing these external sites or products, any information provided is governed by the operator’s or provider’s privacy policy.
PERSONAL DATA THE SERVICE PROVIDER COLLECTS AND HOW IT IS USED
Introduction
The personal data collected is mainly used during the registration process and to personalize the User’s experience with Our products and services. The disclosure of Your personal data to any third party is strictly prohibited, including trading, licensing, or selling. However, We may make limited disclosure of personal data in specific circumstances, as described below.
Information We Collect and Store
We may collect and store the following information about You in connection with the provision of Our services:
- Name
- Date of birth
- Email address
- Mailing address
- Billing address
- Telephone number
- Masked credit card information (payments are processed through a PCI-compliant third-party processor and are not stored on Our ervers)
- Traffic source
- Any notes, records, or testimonials provided by the User.
How We Use Your Personal Information
We use the information we collect, both on its own and combined with any other information we collect about you, for the following business and commercial purposes:
- To provide the requested Services to you
- To provide you with useful content.
- For the operation, improvement, and advancement of Our service
- To offer customer service or technical support
- To fulfill orders
- To process payments
- For communication with You When
- You have given permission to receive email correspondence
- To respond to Your email inquiries. The return email address will only be used to answer emails received and will not be used for any other purpose or shared with third-party entities.
- To monitor and analyze trends such as:
- Purchase history
- Sales statistics
- Behavior on the website
- Email click-through and open rates
- To promote Our products and services through:
- Email marketing campaigns
- Advertising, including retargeting through Google and Facebook
- Notifications
- To promote third-party and affiliate promotions
- To perform accounting, administrative, and legal tasks.
RESTRICTIONS AND ACCESS TO YOUR DATA WITHIN OUR ORGANIZATION:
Within Our Organization, Personal data is classified according to the level of sensitivity and restricted accordingly. Our employees only have access to the appropriate level of information needed to provide services, fulfill Your orders, communicate with You, and respond to Your inquiries, including requests for refunds.
SHARING OF YOUR DATA OUTSIDE OF OUR ORGANIZATION:
Unaffiliated Third Parties:
We do not share or transfer Your data to unaffiliated third parties without Your consent.
We may use service providers to operate and improve the Website and help with specific functions such as payment processing, data hosting, ad management, email hosting, fulfilling product sales, and some technical and customer support aspects. We use reasonably commercial efforts to work with data controllers to ensure that they only access, process, and store information about You for the purposes We authorize and that they are subject to confidentiality obligations through the execution of GDPR and CCPA-compliant Data Privacy Agreements or other Addenda as appropriate.
Affiliates:
We may share Your name and email address with Our affiliates for the purpose of sending You promotional emails during co-branded launches where it was previously disclosed that You would receive emails from Our affiliate or “partner .” Additionally, We may share Your name and email address with Our affiliates to put You on a suppression list to stop them from sending marketing messages to You.
Authorities:
- If legally required to do so, or if we have a good faith belief that such disclosure is reasonably necessary, we may disclose your personal data including the contents of Your message to courts of law, public authorities (including to meet national security or law enforcement requirements) and other relevant third parties, such as internet service providers, to conduct an investigation, respond to a third party or law enforcement subpoena or court order, to bring legal action, prevent harm to others or pursue other relief when you or a third party are or may be:
- violating Our Terms of Use or other related guidelines and policies or,
- if it is necessary to safeguard the rights, property, or security of the Service Provider or others or,
- to prevent fraudulent or harmful activities or,
- if it is violating federal, state, local or other applicable law.
INFORMATION STORED AND COLLECTED FROM YOU
We store certain information that We collect from You while You are a User on the Website and in some instances where You have deleted Your account for the following reasons:
- So You can use Our Website;
- To ensure that We respect Your request not to be contacted by Us.
- To give You a refund, if eligible;
- To understand the traffic to Our Website to improve the experience for all Users
- To identify and stop any abuse of Our website and illegal activities as well as breaches of Our Terms of Use; and
- To comply with legal, tax or accounting requirements.
We retain personal data for a minimum of 7 years to comply with legal obligations and for business purposes. Once there is no legitimate business need to store Your information, We will delete or anonymize it.
COOKIES AND TRACKING TOOLS
Cookies. Cookies are tiny data files that are placed on your computer or other internet-enabled devices, which enhance the features and functionality of Our website. They allow us to record information when you visit or interact with Our Websites. You can find more information about cookies at All About Cookies www.allaboutcookies.org.
We utilize cookies to facilitate Your experience on Our website, including:
- To retain Your preferred country and language settings
- To provide information that aligns with Your interests
- To assist Us in understanding Our audience and traffic flow.
- Automatically logging You into programs and members-only parts of Our Website
- To manage and present Website information that is specific to You
Web beacons. We may utilize small tracking tools, known as “beacons” or “tracker gifs,” on various pages of Our Website, in Our email communications, and through third-party online advertising. We use web beacons to see how you interact with Our services and to understand how often you view certain content so that we can make Our Website more efficient and easier to use. Beacons are used, in connection with cookies, to gather non-personal data regarding the usage of Our Website, including but not limited to visit date and time, viewed pages, referring webpage, browser type, operating system type, and the Internet service provider’s domain name . This information is collected from thousands of Website visits and analyzed as a whole, helping Us better meet the needs of Our Users, track the effectiveness of Our online advertising, such as online banner ads, and determining where to place future advertising.
Your Privacy Controls
You can adjust your cookie settings in your browser by going to the “options” or “preferences” menu in your Internet browser. Keep in mind that if you choose to block all cookies, certain features or parts of Our Website may not be accessible or available to you.. For more information on how to manage your browser settings, please see below:
Some internet browsers include the ability to transmit “do not track” signals. Our Websites do not currently respond to “do not track” signals, as there is currently no established industry standard regarding this. If you opt out of receiving certain cookies from us, your web browser will be associated with a generic “opt-out” cookie, which will prevent us from associating any non-personal information with your browser. Since this program is cookie-based, you may need to opt out again if you do any of the following:
- Delete your cookies
- Block cookies, including third party cookies
- Switch internet browsers
- Change computers
- Upgrade your web browser
DATA SECURITY AND PRIVACY REGULATIONS
Our Pledge to Data Security
We take various administrative, managerial, and technical measures to secure Your personal information. We have strict internal standards for handling personal data, including controls protecting the information collected online. Our employees receive training on these standards, and Our privacy policy, practices, and guidelines are communicated to them. However, You also have a role in protecting Your information by taking necessary precautions when using the internet.
While We endeavor to secure Our systems and network, We cannot guarantee that Our security measures will successfully prevent unauthorized third parties, such as hackers, from illegally accessing Your information.
If a security breach affects Your data, We will make every effort to notify You within 72 hours of becoming aware of the incident.
General Data Privacy Regulation (GDPR)
The GDPR became effective on May 25, 2018, and is intended to protect the data of citizens in the European Union (EU). If You are a resident of the European Economic Area (EEA) or accessing Our website from within the EEA, You have certain rights regarding Your data. We comply with all requests from individuals exercising their data protection rights in accordance with relevant laws. You can contact Us by emailing dpo@lovethelifeyoulive.ca.
Depending on the country in which You Live, Your rights may include the following:
- Gaining access to, correcting, updating, or requesting deletion of Your personal data
- If You request for Your account to be deleted, You will no longer have access to any of Our services or programs in which You are currently enrolled.
- Objecting to processing Your information, requesting restrictions on processing, or requesting the portability of Your data.
- Opt out of receiving marketing communications from Us at any time by unsubscribing or changing Your email preferences using the links provided in the marketing emails We send to You. Additionally, You may update Your email preferences by changing the settings in Your account
- Withdrawing Your consent for the collection and processing of Your information at any time. Withdrawing Your consent will not affect the lawfulness of any processing that the Service Provider conducted prior to Your withdrawal, nor will it affect the processing of Your information conducted in reliance on lawful processing grounds other than consent.
- Filing a complaint with a data protection authority about Our collection and use of Your information. For more information, please get in touch with Your local data protection authority.
Data Controller and Data Protection Officer
If You reside in a country in the European Economic Area or in Switzerland, Your personal data collected by the Service Provider is controlled by Heather Budd, 2 Bloor Street East, Suite 3500, Toronto, Ontario, M4W 1A8. All correspondence should be addressed to The EU Data Protection Officer for the Service Provider at the same address, with a copy sent to the email address dpo@lovethelifeyoulive.ca.
The California Consumer Privacy Act (CCPA)
The CCPA went into effect on January 1, 2020, and provides data protection for residents of California. If You are a California resident, You have certain rights concerning Your data. We respond to all requests from individuals who wish to exercise their data protection rights according to applicable data protection laws. To contact Us, You can use the contact form on Our Website, email dpo@lovethelifeyoulive.ca, or call Us at 416-929-3500.
Rights You may have include:
- Requesting deletion of Your information.
- If You request for Your account to be deleted, You will lose access to all of Our programs in which You are currently or previously enrolled.
- Requesting to access the personal information We have collected about You and the third parties it has been shared with.
- Requesting the portability of Your information.
- Opting out of receiving marketing communications from Us at any time. You can do this by clicking the “unsubscribe” or “opt-out” link in Our marketing emails or by adjusting Your email preferences in Your account.
We will make every effort to respond to a verified request within a reasonable time or the time frame required by law.
Child Privacy Policy
This child privacy policy outlines Our approach to collecting and using personal information from children under 18 years of age through Our Website and provides essential information on their rights under federal law concerning such information.
If You are under 18 years of age, immediately discontinue the use of this Website. Our Website is not intended for children under 18, and the Service Provider will not knowingly collect, maintain, or disclose any personal data from a person under 18. If We become aware of receiving such information, We will delete it from Our records. If Our policies change in the future, We will obtain verifiable parental consent before collecting personal information from children under 18.
If You are a parent or guardian who has discovered that Your child under 18 has submitted his or her personal data without Your permission or consent, You may request the removal of Your child’s information by sending an email to dpo@lovethelifeyoulive.ca. Please be sure to include in Your message the same User Name and password, and/or email address that Your child submitted.
CAN-SPAM COMPLIANCE
We strictly comply with anti-spam laws. All emails sent by lovethelifeyoulive.ca include an unsubscribe link, and You can remove Yourself from Our mailing list at any time by clicking on the link. Our emails have a clear “From” field and include Our contact address.
Policy Revisions
We reserve the right to revise, amend or modify this policy, as well as Our Terms of Use and other policies, by updating this posting at any time.
Questions about Our Privacy Policy
If You have any questions about this Privacy Policy, please get in touch with Us through the Contact Us form provided on Our website or by emailing info@lovethelifeyoulive.ca.